FAQs

1️⃣ Which brands of watches do you offer?

👉 We proudly offer premium timepieces from Hublot, Tissot, Patek Philippe, and Rolex.

 

2️⃣ Are your watches original and authentic?

👉 Yes — every watch sold at TheZeit is 100% authentic and carefully verified to maintain our commitment to trusted quality.

 

3️⃣ How long does delivery take?

👉 We deliver your order within 3 to 4 working days, anywhere in Pakistan.

 

4️⃣ Do you offer free shipping?

👉 Yes — we provide free shipping on all orders across Pakistan.

 

5️⃣ How is my watch packaged?

👉 Each watch is securely packed in premium packaging to ensure it reaches you in perfect condition.

 

6️⃣ Why are your prices lower than other stores?

👉 We keep our margins low to make luxury timepieces accessible — we always recommend comparing prices before you order.

 

7️⃣ How can I place an order?

👉 Simply browse our collections on TheZeit, add your preferred watch to the cart, and complete checkout — our team will handle the rest!

 

8️⃣ Do you offer any warranty on your watches?

👉 Yes — all our watches come with a standard brand warranty, depending on the manufacturer. Please check the product details for warranty terms.

 

9️⃣ What payment methods do you accept?

👉 We accept Cash on Delivery (COD) and secure online payments through major debit/credit cards and bank transfers.

 

🔟 Can I return or exchange my watch?

👉 Yes — if there’s an issue with your order, you can request a return or exchange within 7 days of delivery, as per our Return Policy.

 

1️⃣1️⃣ How do I track my order?

👉 Once your order is shipped, you’ll receive a tracking number via SMS or email to monitor your delivery in real-time.

1️⃣2️⃣ How can I contact TheZeit for help?

👉 You can reach our support team via WhatsApp, email, or through the contact form on our website — we’re here to help you 24/7.